Ordering and Payment:

• All orders are subject to availability.
• Payment must be made in full at the time of ordering.
• We accept various payment methods, including cash, debit, and credit cards.

Delivery and Pickup:

• Delivery and pickup times are estimated and may vary depending on demand and external factors.
• Customers are responsible for providing accurate delivery addresses and contact information.
• For pickups, orders will be held for a reasonable period. Any unclaimed orders may be subject to cancellation and non-refundable fees.

Refunds and Returns:

• Refunds or replacements may be offered for orders that are incorrect, damaged, or unsatisfactory, at the discretion of Fritou Carrington.
• Refunds will be processed using the original payment method.

Food Safety and Allergies:

• While we strive to accommodate dietary restrictions and allergies, we cannot guarantee that our products are free from allergens.
• Customers with severe allergies are advised to exercise caution and inform us of their requirements when placing an order.

Quality Assurance:

• We take pride in the quality of our products and aim to ensure consistency in taste and presentation.
• If you have any concerns about the quality of your order, please contact us promptly, and we will strive to resolve the issue to your satisfaction.

Promotions and Discounts:

• Promotional offers and discounts may be subject to specific terms and conditions.
• Fritou Carrington reserves the right to modify or withdraw promotions at any time without prior notice.

Privacy Policy:

• We respect your privacy and will only use your personal information for order processing and communication purposes.
• Your information will not be shared with third parties without your consent, except as required by law.

General Conditions:

• Fritou Carrington reserves the right to refuse service to anyone for any reason at any time.
• These terms and conditions are subject to change without notice. It is the customer’s responsibility to review them periodically for updates.

By placing an order with Fritou Carrington, Calgary, Canada, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us for assistance.